....continued from Part 1
Option a) wasn’t happening. I wasn’t keen on c) either. So next thing I was talking to some Indigo customer care official over phone, who offered me this web check-in facility that is possible even after the 45 minutes deadline, but without my luggage. Right. Desperate times call for desperate measures. Swarnali can take care of my luggage I guess. So what do I have to do to avail this facility? Maam you just need to get a printout of some blah blah and show it to some bleh bleh.. Ok, thanks...I suppose I can get this done from your kiosk at the airport? No maam we do not have any facility for that. Wait a minute...I am stuck in the middle of a highway with nothing but some cattle in sight...you telling me to go to a cyber cafe for this when I am already dangerously short of time? Sorry maam, then we have no other option. Click.
By this time some sympathetic co-passengers had gathered around me, listening to my conversation with rapt attention. One of them suggested I get down at this place called Mahipalpur instead of travelling all the way to the bus depot at Dhaula Kuan, as Mahipalpur would be closer to the airport and thus might give me a little leverage of time. Others expressed their support by collective shaking of heads and started getting into the bus. The bus driver finally seemed to understand the emergency and picked up speed. I sat with my fingers crossed. Both hands and toes.
The situation was almost like an India-Pakistan cup final, with the scoreboard reading 20 runs needed from 10 balls. Every second counted. Every speed breaker mattered. Half of the people inside the bus were staring at me. I in turn was alternately staring at my watch and at the road ahead, thrice every second, and mentally making up promises, fifteen to the second – please God, just let me through this time, I would never ever...well, you know how these prayers end.
It was dot 2:35 PM when the bus screeched to a halt at Mahipalpur. The domestic terminal gate closes in 10 more minutes. The two of us, along with another gotta-catch-a-flight-as-well guy stumbled out of the bus, caught hold of the nearest auto and yelled AIRPORT!! Shaken awake from his afternoon siesta, the scared driver tried his best to imagine the rickety auto as a Ferrari and started speeding past red lights amidst the busy Delhi traffic. Swarnali kept shouting in my ears, giving last moment instructions on how to contact her brother in case I miss this flight and need another ticket booked, assured that she can take care of my suitcase and virtually pushed me out of the auto as soon as it reached the gates of the domestic terminal. It took me a while to figure out my way and then I made a dash for the lift doors. The digital clock overhead turned 2:48 PM in warning red fonts.
Upstairs it was almost an entire new world. I had never been to Delhi airport before and could not help but marvel at how big and bright it looked. At the same time I could feel people staring at me and realised what a sorry sight I looked - with my flyaway unkempt hair, tensed face and sweaty clothes with all the dust accumulated from the highways – I was the sharpest contrast possible in this sleek glossy high-profile place. Any other day it would probably have bothered me. Today I was beyond all that. So after asking a couple of security guards and almost slipping and falling on the overpolished mezzanine floor more than once in my haste, I finally located the Indigo counter with the sign KOLKATA. A pretty lady wearing cherry red lipstick looked up from behind the desk, smiled and took my ticket for processing. I was about to melt with a sigh of relief when she returned the ticket back with 2:53 PM scribbled in one corner, smiled and announced - Sorry maam. You just missed your flight.
My world turned blank for a moment. What to do now? Both parents were blissfully unaware of anything. The next flight was at 8:00 PM. My account barely had three thousand rupees.
Umm...absolutely no way you can allow me on this one? I tried pleading with a puppy face. Her smile was unfaltering – Absolutely no maam. We are firm on our policies. Adjusting you in the next flight is the most I can do.
I did mental maths in my head – next flight at 8 o clock means it would reach Kolkata by 10:30 PM. Late, but still manageable for dad to come and pick me up from the airport. Okay so what do I do to shift myself in the next flight? Nothing maam – you just buy a fresh ticket. That would be...mmm hmmm...costing you....ah yes, 7180 INR only. I felt like hitting her. And painting all her teeth with that cherry red lipstick. The smile was sickening.
Shifting aside from the queue, I weighed my options. Do I call my parents first? Or do I straightaway ask Swarnali’s brother to book the tickets? If so, then do I collect my luggage from Swarnali as well? Don’t airports have stationmasters? Won’t he listen to me? My thought process was interrupted by somebody crashing over on the counter to my left. Gasping for breath, a short bald middleaged man panted the words 6AE-239 to the boarding officer. Hang on for a second – that’s the same as my flight! Thank god, atleast I have company.
The officer behind that counter wasn’t smiling or wearing cherry red lipstick. But he gave the same verdict anyways - Sorry sir. You just missed your flight. Obviously, the man would not have that for an answer. He started off with a series of Please Sirs in assorted pitch, tune and facial expressions layered with a thick Bengali accent that would put Mamata Banerjee to shame. The officer tried ‘adjusting’ him in the next flight. The man almost bent down to his knees – Syaar...pleese considaar syaar...I do not have anyyy moneyyy syaar...syaar pleeseeee syaar....it continued.
I was watching the entire episode from the sideline till that time, fascinated. Then after a while even I chipped in. Startled by this new addition the officer was thoroughly confused by now. His feeble promises of adjustments drowned midway by our collective Please Sirs. Finally, exasperated, he decided to call some senior and after mumbling something in hushed voices, made another call that ended with “will be sending over two more, don’t close the gate.” I could almost hug him then and there. But then thought the better of it and saved the love for the ones waiting back home.
Moral of the story – Always book your tickets well in advance. Time tide and/or reservations wait for none.
Simplified moral of the story – Do not go to Kolkata from Ahmedabad via Delhi. At least not the way we just did.